Hawk server outage


The Hawk server is now back online and all sites including this one are now up.

We are checking all sites to confirm all files have been restored, if you notice any errors please advise us so we can investigate. 

The entire Xen Cloud Hosting platform at the data centre went offline on Sunday morning with the result after investigation by System Engineers that it required a Bare Metal Restore.
ie rebuild all the hardware and then restore all servers from backup.

Fortunately we have a managed backup solution with the data centre for just this eventuality.  


Update 2017-05-03
A few sites have reported database connection issues.
We are working to correct the issue and restore the affected database records from backup.

Update 2017-05-05
All database issues have been corrected and affected tables have been restored.
No further issues have been identified. 


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